A few weeks ago I went to a hearing in municipal court.  I was only there to observe.  I’d never seen one in person before.

And it was riveting.

As a law student, watching that hearing was like being a kid in a candy shop.  I was able to see all these things I had only read about in caselaw and textbooks.  It was about 8 hours long, but to me those hours just flew by.

But something else occurred to me during that hearing.  This is a horrible user experience.

What does that mean?  User experience (usually abbreviated to UX) is a term used in the tech community to describe the interaction between a user and some type of software, usually a website.  Is it easy to understand?  Is it Intuitive? Can a user easily find what they were looking for?Continue Reading UX in the Courtroom